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Security | Horizontech



"You guys are the Rock Stars of Undeliverable Mail" - Assistant Vice President, Treasury - Non Profit Membership Organization
"I’m truly amazed, and don’t know what to say.  You guys are great, you blow me away." – Director, Claims – Medicare Plan Health Insurer
"Have completed the implementation quickly, while making rapid configuration changes to the platform, and with adding customized reports as needed." - Director – Payment Processing Company
"We have researched many companies, and you have the most comprehensive solution and best business model in the US" - Director – Transaction Processing Company

Horizontech takes privacy and security very seriously.  We understand the responsibilities associated with safeguarding private, sensitive data and the risk of fraud.

Data Security

data-securityData Security policies are necessary to protect customer assets.  We are governed by policies regarding the collection, use, retention, disclosure and destruction of information, including the protection of personally identifiable information that we maintain or disseminate and use of appropriate administrative, physical and technical safeguards.

Where applicable, access is restricted to information in accordance with privacy laws such as HIPAA, FCRA, GLB and DPPA.  We provide the following services for complying with Federally governed patient safeguarding and integrity practices.

  • US Department of Health and Human Services (HHS) Office of Inspector General (OIG) Excluded Individuals/Entities Screening
  • US General Services Administration (GSA) Excluded Parties Screening
  • Fraud, Waste and Abuse compliance to detect, correct and prevent incidence of non-compliance with applicable requirements

Building Security

  • Secure building, warehouse and document destruction, all under one roof
  • Badges for all employees and guests, with designated area access
  • Centrally monitored security alarm system
  • Video surveillance system, internal and external
  • Visitor In/Out Logs
  • Designated Employee and Visitor building access

Labor Hiring

  • All Horizontech employees must pass a background check before hire
  • References
  • Criminal
  • Initial and random drug screens
  • 90-day probation
  • Compliance Training

Data Access

  • Localized Network Attached Storage (NAS) – Immediate
  • Remote Offsite Backup
  • Near Real-Time replication
  • Encrypted at Rest and in Transit
  • Portal Login and User Control Management, Customer Administration
  • Offsite operating locations networked to host at HQ
  • Transmission between HTI and customer via secure FTP
  • Designated Employee access rights

Horizontech is SOC 2 HIPAA Compliant