Data Entry & BPO
Since 1998, Horizontech has been successfully serving customers throughout North America by providing core Data Entry and Business Process Outsourcing solutions (BPO). We accelerate business performance and reduce operating costs, and continue to develop industry specific solutions to complex customer data and workflow issues.
We are able to achieve greater cost savings for customers while offering better control, data security, data processing, integrity and accuracy.
- Scanning operations in Springfield, IL and Danville, VA
- US QC and Customer Service
- Scan at our location(s) or on-site at your location(s)
- Build-out of custom location near your office (Satellite Capture)
- Document Preparation, Data Capture, Filing and Retrieval
- Global operations provide redundancy, load routing and are all networked
- Staff resource flexibility to add 1,000 US employees at a moment’s notice
- Headquarters with 50,000 square feet, capacity for 125 workstations per shift without build out
- Developed our own web-based enterprise workflow software XperTran®
- Significant document and data workflow flexibility vs. available market solutions
Because we own and manage all onshore and offshore facilities, we gain better control over resources and data than most organizations. With identity theft and fraud at increasing levels, we assure Risk Management by controlling low to highly sensitive data from point to point between all operational facilities, while giving companies the additional resources required for back-office operations. As a result, we are also able to maintain the highest levels of consistent quality in the industry:
- Lower resource turnover than US, Mexico and Caribbean
- English educated data entry for Global operations, especially in India
- True overnight capacity
- Automated workload distribution and data collection
- Workflow queues with FIFO or direct access
- Do not use Contractors in Facilities – only Employees
- Source Code not accessible in any International facility
- All Source Code and Application Development resides in the US
- International facilities cannot make any changes in systems, network or programming
- Employees have access only to controlled scanned images, and data after keying completes
- PGP encrypted transmissions between all International facilities and US operations
- QC, Scanning and Data functions are all performed in the US
- Experts at Indexing and Data Entry, with quality to 99.9%
- Accuracy rates averaging over 99.5% for all projects regardless of customer requirements
- Software as a Service (SaaS) Cloud Computing – connect to any device, anywhere with your labor, our labor and/or a combination
There are no limitations on physical document workflow, with imaged-based documents, bar coded, non-bar coded and even handwritten documents or a combination thereof for paper to data conversion. Our workflow approach and software also features detailed Quality Control procedures, so our accuracy rates are outstanding.
We would like to help you achieve your savings goals, by improving cost, accuracy, control, flexibility and turnaround for Data Entry and BPO requirements. Please Contact Us with your project requirements.