Skip Tracing Tools


"We have researched many companies, and you have the most comprehensive solution and best business model in the US" - Director – Document Solutions Company
"I’m truly amazed, and don’t know what to say.  You guys are great, you blow me away." - Manager, Office Services – Medicare Plan Health Insurer
"You guys are the Rock Stars of Undeliverable Mail" - Assistant Vice President, Treasury - Non Profit Membership Organization

Skip Tracing Tools

In the land of undeliverable customer billing and accounts receivables issues, no one has a better integrated enterprise business application solution than Horizontech. Developed as a custom technology solution for an industry-wide issue, we solve numerous business application issues with data and document workflow, customer contact and cash flow. For delinquent accounts and collections, the term Skip Tracing has long been associated with locating a debtor’s whereabouts after he/she has left their primary address of record.

While Horizontech does not offer Skip Tracing services (we leave that up to Companies focused on Collections – not us!), we do utilize hundreds of public and private databases in our proprietary Software. As a result, we can locate Customers at a much higher rate than traditional Skip Tracing processes and can quickly resolve issues with undeliverable bills, statements, notices, and other critical non-billing related communications. While traditional Skip Tracing methods focus on debtors, we focus instead on automating the entire workflow behind the issue. We automate the lifecycle of quickly resolving your issue – whether the issue impacts a debtor, an insured, a member or just a Customer; and, knowing the location of the intended Customer is only one part of the overall workflow answer.

For outstanding debt and receivables, Horizontech reduces the volumes of accounts that move to Collections by providing the best integrated and automated workflow processes “and” software regarding resolution. Our RMSLink software is a custom technology solution, developed solely for resolving accounts that were deemed undeliverable by the USPS. This complex software solution has 300+ custom algorithms that yield and manage very specific key data elements from multiple data aggregators, compilers and the USPS. This is not just Skip Tracing – but Skip Tracing on steroids; albeit not just to collect a debt. When you care about your Customers, whether B2C or B2B and you want to locate them and continue to communicate – Horizontech is the technology answer.