CREATIVE TECHNOLOGY SERVICES

FraudLink

  434.857.3200

"I’m truly amazed, and don’t know what to say.  You guys are great, you blow me away." – Director, Claims – Medicare Plan Health Insurer
"You guys are the Rock Stars of Undeliverable Mail" - Assistant Vice President, Treasury - Non Profit Membership Organization
"We have researched many companies, and you have the most comprehensive solution and best business model in the US" - Director – Transaction Processing Company
"Have completed the implementation quickly, while making rapid configuration changes to the platform, and with adding customized reports as needed." - Director – Payment Processing Company

fraudlink

ID Theft and Fraud issues are becoming more intensive, with the transient nature of US consumers, address changes and the overall economy. We understand the importance of continued development of technology that helps with mitigating risks and eliminating issues with potential threats, through various processes performed during our returned mail process automation functions.

Our ID Theft and Fraud solution performs numerous functions that can identify, make automated decisions and provide a full audit trail on known issues and potential threats with address changes.

There is not one database in the world, public or private that does not contain errors and fraud.  This includes the USPS, along with credit bureau data and compiler data. This is data that you most likely utilize today for the search component of finding lost customers.

Combined with additional Platform and Compliance solutions, Horizontech now gives you 100% audit and control over managing your customer, address changes, validations and communications.

  • Full authority to the individual customer as to risk tolerance and control over individual incidents
  • Every inbound mail piece is platform checked against logged issues with consumer and business address history
  • Automated identification, hold and flagging of the individual customer where an issue may occur
  • Management is automatically notified of a pending issue with the customer address as potential fraud
  • All incidents are fully tracked, fully auditable and reported on
  • Platform as a Service automates the downstream workflow events as a result of specific incidents for follow up
  • Safeguards against consumer linkage issues with the top credit reporting agencies as well all other data compilers
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