RETURNED MAIL

We provide industry-leading and proprietary
Address Management, Standardization, Search and Communication Workflow solutions that reduces and eliminates postage costs as well as the operational and business impact of mail that is undelivered by the United States Postal Service.

We are considered a market technology integrator and innovator for undeliverable as addressed (UAA) customer communications solutions, streaming from the simple to highly complex business requirements, and the only company in the United States that provides enterprise solutions for all mail that is classified as UAA.

Industry averages that 2-6% of all physical Bills and other Critical Customer Communications and 7-20% of all Direct Mail Marketing Communications are deemed undeliverable. This not only represents a significant issue with customer contact, delays and service, but more appropriately to your net financial position, operation and budget expense.

For more information

How we help organizations:

• Reduce expense associated with delivering customer communications to bad addresses
• Make undeliverable mail disappear, through the most integrated UAA lifecycle solution in the US
• Capture physical undeliverable mail in a highly secure environment Identity and Compliance Integrity - Bar Code controls for undeliverable physical mail/record tracking throughout the entire process, including subsequent lifecycle communication events
• Convert mail and image-based documents to data, process through proprietary search, update host platform(s), remail/reissue, automate suppression and collection activities
• Secure document destruction
• Validation of Address Changes and Authorization
• Provide BPO Indexing & Data Entry, Document Scanning, Mailroom and Image Hosting as part of our Global Capture operation
• Provide flexible and variable capacity, with the ability to handle hundreds of physical documents daily through millions
• Access to proprietary data architecture, well beyond current postal and address hygiene databases such as CASS, DPV, NCOA, LACSLink, SuiteLink, AEC and individual data compilers
• Improve compliance, data security, quality and tracking over in-house and external operations through technology innovations
• Reduction to current market processes 5-20x
• Uncover historical gaps in customer’s legacy systems and operating platforms

We will improve your net financial position due to this issue, by providing the most integrated suite of solutions in the US

• 
  "Horizontech was responsive to our needs and we would recommend them for your processing needs."
  - Chief Information Officer - US Retirement & Health Benefit Services organization
  
• 
  "I still can't believe what you've done in such a short period of time. It would have taken us a staff of well over a
  hundred people to do what you have done in minutes. This is unbelievable, we're already telling everyone in the
  financial services industry about your solution."- SVP Admin. - Financial Services & Retirement Planning Company
  
• 
  "They had the system up and running when we needed it and to date have completed the work in a
  timely fashion with data indexing accuracy over 99.5%."- Vice President Operations - Media & Marketing
  Research Firm
  
• 
  "For each project, they have had the system up and running when we needed it and to date have completed the work
  in timely fashion while exceeding the data indexing accuracy we have needed."- Director - National web-based GPO Procurement organization
  
• 
  "Horizontech allowed us to outsource the processing while retaining the customer interface."- Associate Consultant - Independent Actuarial and Consulting firm
  
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  "Have completed the work in a timely fashion while making adjustments to the service offering and adding reports as needed, maintaining indexing accuracy over 99.5%."- Director- US Payment Processing Solutions Company
  
• 
  "We have researched many companies, and you have the most comprehensive solution and best business
  model in the US."- Director - Document Solutions Company
  
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  "I've researched companies in your space. There is really no one that does exactly what you provide to the market.
  You are the best solution for this issue."- Manager - Medical Center Procurement
  
• 
  "Based on this ongoing concern, we would thoroughly recommend their solutions to anyone that has
  a returned mail issue. The solution was easily implemented, highly effective and is running smoothly."
  - SVP - Property & Casualty Insurer
  
• 
  "To date, we have yet to see anyone in the market with the innovation. They are way ahead of any solution
  base in the market and are considered a pioneer and innovator for undeliverable as addressed solutions."
  - VP - Technology Communications Company
  
• 
  "I'm speechless, this blows us away."- Director - US Financial Services organization