About Us |
We are a Global organization with facilities throughout the US, China and India. We are dedicated to providing world class information technology enabled services (ITES) to help our clients transform into leaner, flexible and more competitive organizations.
Since 1998 Horizontech, Inc. has been successfully serving customers throughout North America by providing business process outsourcing (BPO) and industry expertise through business process review (BPR) consulting services. We accelerate business performance and reduce operating costs.
Horizontech, Inc. develops custom solutions for our customers, with an infrastructure that can support almost any customer requirement. Our infrastructure and operating platforms allow us distinct market advantages, and as a result are able to achieve greater cost savings for customers while offering better control, data security, data processing, integrity and accuracy. As we become your back-office, our resources within the US, China and India operations allow us to add significant flexibility to any customer requirement.
Because we own and manage all onshore and offshore facilities, we gain better control over resources and data than most organizations. We manage low to highly sensitive data on behalf of our customers, from patient procedures, personal tax information, gender preference, personal income data to investment holding, retirement planning and credit card data. With identity theft and fraud at increasing levels, we assure Risk Management by controlling data from point to point between all operational facilities, while giving companies the additional resources required for back-office operations. As a result, we are also able to maintain the highest levels of consistent quality in the industry.
We provide workflow and business solutions to key federal, state and local government agencies and commercial markets, including telecommunications, health care, insurance, financial services, transportation, utilities and business services organizations.
- Experts at Indexing and Data Entry, with quality to 99.9%
- Accuracy rates averaging over 99.5% for all projects regardless of customer requirements
- Scan at our location(s) or on-site at your location(s)
- Build-out of custom location near your office
- Inbound and outbound mailroom
- Global operations provide redundancy, load routing and are all networked on the same XperTran® software as US operations
- Use of Employees over Contractors in Facilities
- Cloud Computing
- Return Mail Process Automation
- Electronic Medical Claims Processing, including HCFA1500, UB04 and Dental Claims
- Web-based ACH, Credit Card and Payment Processing
- Staff resource flexibility to add 1,000 US employees at a moments notice
We want to be your back-office, 24/7.